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Revenue cycle: Sales Cycle Manager

 

Sales Cycle Manager is the application developed by RDS to manage the entire revenue cycle by organizing all the activities of the commercial, administrative and logistics departments. This leads to a substantial time saving and to an improvement in the quality of client service

Sales Cycle Manager covers all aspects of a company's commercial activities, specifically including:

Management of bids and tenders by organizing all the elements included in the tender specifications.

Management of orders or contracts, which can be entered directly by an authorized user via the Internet (agent or client) or by a customer service representative.

Shipment planning.

Management of inventory requisitions.

Invoicing with updating of both the general ledger and management accounts, in order to analyze revenues by source (divisions, markets, products, brands, etc.).

The level of integration of this module with the rest of the information system ensures that events generated here update other subsystems in real time. In particular, alignment with the inventory management module is both complete and automatic, covering items to be managed at the bid/order stage, as well as the updating of stock levels following shipments.

The same is true for the link with the accounting module for the transfer of data, used to allocate revenues by type and by area or market.

The shipment planning module provides the most suitable tools for scheduling shipments (analyzing the order backlog by delivery date, client type, geographic area and type of transport) and for the warehouse manager, producing pick-up lists organized by priority and by client, and automatically generating the related shipping documents.

This flow of information generates all the elements required for automatic invoicing, as well as for the issuing of bills of exchange, recognition of commissions and recording of entries required for management reporting purposes.

Additional guidelines for the materials master file
The materials master file contains a series of guidelines linked to the sales procedures. These include:

Information regarding the allocation of revenues for management reporting purposes, e.g. product line, brand, commission category code etc.

Summarization codes for statistical purposes.

Grouping codes by price list.

Grouping codes to identify the revenue accounts.

Additional guidelines for the clients master file
The clients master file contains a series of guidelines linked to the sales procedures. These include:

Geographic area.

Agent/sales representative.

Type of invoicing (immediate, deferred, month-end).

Summarization codes for statistical purposes.

Grouping codes by price list.

Grouping codes to identify the revenue accounts.

Integration with the Accounting Manager accounting module allows the user to check unused credit lines taking into consideration the client risk, which is identified on the basis of outstanding orders, amounts receivable and bills of exchange issued.

Invoicing of receivables can be predetermined at the ordering stage and the risk shared among the various companies that are invoicing.

Workflow
The Sales Cycle Manager module manages the revenue cycle of a company via a settings-driven workflow that assigns authorized processes. Sales Cycle Manager handles the following processes:

Tenders

Contracts

Promotions

Orders

Inventory requisitions

Delivery notes

Invoicing

Commissions

For each company and type of sale, it is possible to control the sales process via settings that customize the workflow e.g. by activating just the contracts, the delivery notes and the invoicing activity for certain types of sale.

Sales price lists
This procedure allows the company to:

Manage price lists in foreign currencies.

Manage several price lists simultaneously.

Manage specific price lists with special net prices.

Record data related to price differences and/or discounts with respect to a standard price list.

Manage the price lists by groups of items.

Manage the price lists by areas and groups of clients.

Manage the price lists by client.

All the functions of Sales Cycle Manager are linked to this price list procedure by settings, in order to obtain suggested prices or discounts.

Tenders
This module manages all stages of the process from the preparation of sales budgets to the fulfillment of orders. It can also send commercial offers to specific or potential clients.

The system then allows contracts or orders to be acquired directly or via tendering procedures.

Users can view lists of tenders by client and item. These lists highlight the current status of the various tenders.

Sales contracts
The system manages contracts or open orders, both directly and in relation to tenders that have been won. The user can manage contracts, regardless of their purpose or accounting nature, by recording information on likely quantities, prices and discounts.

Users can view lists of contracts by client and item. These lists highlight the current status of the various sales contracts.

Promotions
The system manages the promotions organized by the marketing departments responsible for clients with contracts. This module establishes the type of event, the sell-out period and, for each item on promotion, the special conditions of sale and the related sell-in period.

Users can view lists of promotions by client and item. These lists highlight the current status of the various promotions.

Orders
This module can be used to issue orders, whether arising from contracts or by direct input. If automated processes (contracts/promotions) are used, the system suggests the items and their prices to reduce the time and effort involved.

Sales Cycle Manager uses the order of the items listed to determine the delivery schedule in order to optimize the shipping process. Users can view lists of orders by client and item. These lists highlight the current status of the various orders.

Commitments to clients can be managed by source of revenue and accounting nature.

This allows Accounting Managers to forecast future revenues and verify progress against budget or sales forecasts.

Agents and commissions
The system allows sales structures to be quite complex (e.g. agencies, agents, sub-agents, area managers, etc.), while recognizing different marketing strategies and incentives for each unit.

The system also manages the parameters for calculating commissions and the payment of commissions based on either invoices issued or amounts collected. The system manages all aspects related to the Social Security contributions due to agents.

Inventory requisitions
This module is designed to provide the department concerned with the data required to prepare the products to be sent to clients or external depots. This function is activated automatically by calling up orders due to be shipped from the order backlog.

Information can be called up by client or by order. Once the order has been identified, the operator may enter the inventory requisition and the system:

Updates inventory movements and stock levels.

Prepares the inventory requisitions by listing the materials to be collected in a way that optimizes the pick-up logistics, by reference to a guideline which gives priority to the physical location of the items concerned.

Prepares the inventory requisitions for each delivery location/client.

Delivery notes
This module issues delivery notes on pre-printed forms when inventory leaves the warehouse for consignment to clients.

The delivery note can be obtained by:

Calling up the inventory requisitions:

This function allows one or more inventory requisitions to be called up to confirm the quantity of products to be sent to the client.

Calling up the order:

This function allows one or more orders from clients to be called up to confirm the quantity of products to be sent to them.

Direct issue:

This function allows a completely new delivery note for products to be sent to clients to be entered. Even this type of sale uses the procedural links envisaged for the other types of delivery, with the only exception being the reference to the order backlog.

The delivery note module also handles materials to be returned, such as packaging and pallets.

Return notes from clients
The system for the management of returns allows items rejected by the client to be booked back into inventory.

The return note can be obtained:

By calling up the delivery notes:

This function enables one or more delivery notes to be called up in order to confirm the quantity of products received by the client.

Directly:

This function enables completely new return notes for products delivered to the client to be entered. Even this type of return uses the procedural links envisaged for the other way of booking in inventory, with the only exception being the reference to the delivery note.

Invoicing
This module enables invoices and credit notes to be recorded in different ways:

Immediately.

Deferred.

Month-end

In any event, the accounting records are updated at the time of invoicing.

arrow.gif (101 byte) Rebates
This module enables various forms of rebate to be granted to clients and groups of clients on reaching specific targets, or for reasons not related to sales objectives.

The procedure for calculating rebates can generate credit notes or pro-forma invoices to be received. The system also reconciles the charges recorded in the accounts with the rebates calculated.

Integration with Treasury and Management Control
The Sales Cycle Manager module is integrated with the Financial Manager RDS management control system and, by inputting suitable settings, it can update the management accounts to identify the various sources of revenue (product lines, markets, brands, countries, etc.).

Knowledge of commitments enables treasurers to forecast financial commitments from the due dates for orders not yet fulfilled. Such information may be useful to complete the forecasting of financial commitments included in the treasury module which is integrated with the accounting records.

Sales statistics
The Sales Cycle Manager module can provide a wide range of sales statistics integrated with spreadsheets, which enable users to apply settings for the analysis of sales by commercial or geographic area, product line, brand, etc.

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