Revenue cycle: Sales Cycle Manager |
| Sales Cycle Manager is
the application developed by RDS to manage the entire revenue cycle by organizing all the
activities of the commercial, administrative and logistics departments. This leads to a
substantial time saving and to an improvement in the quality of client service
Sales Cycle Manager covers all aspects of a company's commercial activities,
specifically including:
Management of bids and
tenders by organizing all the elements included in the tender specifications.
Management of orders or
contracts, which can be entered directly by an authorized user via the Internet (agent or
client) or by a customer service representative.
Shipment planning.
Management of inventory
requisitions.
Invoicing with updating of both the general ledger and management accounts, in order to
analyze revenues by source (divisions, markets, products, brands, etc.).
The level of integration of this module with the rest of the information system ensures
that events generated here update other subsystems in real time. In particular, alignment
with the inventory management module is both complete and automatic, covering items to be
managed at the bid/order stage, as well as the updating of stock levels following
shipments.
The same is true for the link with the accounting module for the transfer of data, used
to allocate revenues by type and by area or market.
The shipment planning module provides the most suitable tools for scheduling shipments
(analyzing the order backlog by delivery date, client type, geographic area and type of
transport) and for the warehouse manager, producing pick-up lists organized by priority
and by client, and automatically generating the related shipping documents.
This flow of information generates all the elements required for automatic invoicing,
as well as for the issuing of bills of exchange, recognition of commissions and recording
of entries required for management reporting purposes. |
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Additional
guidelines for the materials master file |
The materials master file
contains a series of guidelines linked to the sales procedures. These include:
Information regarding the
allocation of revenues for management reporting purposes, e.g. product line, brand,
commission category code etc.
Summarization codes for
statistical purposes.
Grouping codes by price
list.
Grouping codes to identify
the revenue accounts.
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Additional
guidelines for the clients master file |
The clients master file
contains a series of guidelines linked to the sales procedures. These include:
Geographic area.
Agent/sales
representative.
Type of invoicing
(immediate, deferred, month-end).
Summarization codes for
statistical purposes.
Grouping codes by price
list.
Grouping codes to identify
the revenue accounts.
Integration with the Accounting Manager accounting module allows the user to check
unused credit lines taking into consideration the client risk, which is identified on the
basis of outstanding orders, amounts receivable and bills of exchange issued.
Invoicing of receivables can be predetermined at the ordering stage and the risk shared
among the various companies that are invoicing. |
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Workflow |
The Sales Cycle Manager
module manages the revenue cycle of a company via a settings-driven workflow that assigns
authorized processes. Sales Cycle Manager handles the following processes:
Tenders
Contracts
Promotions
Orders
Inventory requisitions
Delivery notes
Invoicing
Commissions
For each company and type of sale, it is possible to control the sales process via
settings that customize the workflow e.g. by activating just the contracts, the delivery
notes and the invoicing activity for certain types of sale. |
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Sales price lists |
This procedure allows the
company to:
Manage price lists in
foreign currencies.
Manage several price lists simultaneously.
Manage specific price lists with special net prices.
Record data related to price differences and/or discounts with respect to a standard
price list.
Manage the price lists by groups of items.
Manage the price lists by areas and groups of clients.
Manage the price lists by client.
All the functions of Sales Cycle Manager are linked to this price list procedure by
settings, in order to obtain suggested prices or discounts. |
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Tenders |
| This module manages all
stages of the process from the preparation of sales budgets to the fulfillment of orders.
It can also send commercial offers to specific or potential clients. The system then
allows contracts or orders to be acquired directly or via tendering procedures.
Users can view lists of tenders by client and item. These lists highlight the current
status of the various tenders. |
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Sales contracts |
| The system manages contracts
or open orders, both directly and in relation to tenders that have been won. The user can
manage contracts, regardless of their purpose or accounting nature, by recording
information on likely quantities, prices and discounts. Users can view lists of
contracts by client and item. These lists highlight the current status of the various
sales contracts. |
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Promotions |
| The system manages the
promotions organized by the marketing departments responsible for clients with contracts.
This module establishes the type of event, the sell-out period and, for each item on
promotion, the special conditions of sale and the related sell-in period. Users can view
lists of promotions by client and item. These lists highlight the current status of the
various promotions. |
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Orders |
| This module can be used to
issue orders, whether arising from contracts or by direct input. If automated processes
(contracts/promotions) are used, the system suggests the items and their prices to reduce
the time and effort involved. Sales Cycle Manager uses the order of the items listed to
determine the delivery schedule in order to optimize the shipping process. Users can view
lists of orders by client and item. These lists highlight the current status of the
various orders.
Commitments to clients can be managed by source of revenue and accounting nature.
This allows Accounting Managers to forecast future revenues and verify progress against
budget or sales forecasts. |
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Agents and
commissions |
| The system allows sales
structures to be quite complex (e.g. agencies, agents, sub-agents, area managers, etc.),
while recognizing different marketing strategies and incentives for each unit. The
system also manages the parameters for calculating commissions and the payment of
commissions based on either invoices issued or amounts collected. The system manages all
aspects related to the Social Security contributions due to agents. |
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Inventory
requisitions |
| This module is designed to
provide the department concerned with the data required to prepare the products to be sent
to clients or external depots. This function is activated automatically by calling up
orders due to be shipped from the order backlog. Information can be called up by client
or by order. Once the order has been identified, the operator may enter the inventory
requisition and the system:
Updates inventory
movements and stock levels.
Prepares the inventory
requisitions by listing the materials to be collected in a way that optimizes the pick-up
logistics, by reference to a guideline which gives priority to the physical location of
the items concerned.
Prepares the inventory
requisitions for each delivery location/client.
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Delivery notes |
| This module issues delivery
notes on pre-printed forms when inventory leaves the warehouse for consignment to clients. The
delivery note can be obtained by:
Calling up the inventory
requisitions:
This function allows one or more inventory requisitions to be called up to confirm the
quantity of products to be sent to the client.
Calling up the order:
This function allows one or more orders from clients to be called up to confirm the
quantity of products to be sent to them.
Direct issue:
This function allows a completely new delivery note for products to be sent to clients
to be entered. Even this type of sale uses the procedural links envisaged for the other
types of delivery, with the only exception being the reference to the order backlog.
The delivery note module also handles materials to be returned, such as packaging and
pallets. |
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Return notes from
clients |
| The system for the
management of returns allows items rejected by the client to be booked back into
inventory. The return note can be obtained:
By calling up the delivery
notes:
This function enables one or more delivery notes to be called up in order to confirm
the quantity of products received by the client.
Directly:
This function enables completely new return notes for products delivered to the client
to be entered. Even this type of return uses the procedural links envisaged for the other
way of booking in inventory, with the only exception being the reference to the delivery
note.
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Invoicing |
This module enables invoices
and credit notes to be recorded in different ways:
Immediately.
Deferred.
Month-end
In any event, the accounting records are updated at the time of invoicing. |
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Rebates |
| This module enables various
forms of rebate to be granted to clients and groups of clients on reaching specific
targets, or for reasons not related to sales objectives. The procedure for calculating
rebates can generate credit notes or pro-forma invoices to be received. The system also
reconciles the charges recorded in the accounts with the rebates calculated. |
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Integration with
Treasury and Management Control |
| The Sales Cycle Manager
module is integrated with the Financial Manager RDS management control system and, by
inputting suitable settings, it can update the management accounts to identify the various
sources of revenue (product lines, markets, brands, countries, etc.). Knowledge of
commitments enables treasurers to forecast financial commitments from the due dates for
orders not yet fulfilled. Such information may be useful to complete the forecasting of
financial commitments included in the treasury module which is integrated with the
accounting records. |
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Sales statistics |
| The Sales Cycle Manager
module can provide a wide range of sales statistics integrated with spreadsheets, which
enable users to apply settings for the analysis of sales by commercial or geographic area,
product line, brand, etc. |